In business, a lot of questions that can only be understood through personal experience. Complexity is not to solve problems and to see them. Experienced business people sharing the most urgent. Invaluable information for beginners!
From business, put in front of a difficult goal if you repair something - become the best specialist in your area, city, if trading - the best qualified to become a trader. Only achieving consumer recognition, you can count on successful business development. In business, do not give orders, assessment of your work - your well-being.
In developed countries have long calculated that the most expensive - this time, the entrepreneur and employees, and it should be possible to use only for core activities. Everything that was not applicable, it is cheaper in the long run to do someone else's hands - to use the services of other companies.
Working time is more expensive.
Calculate how much you pay per minute of work for employees (do not forget to add 38% of the deductions to the non-budgetary funds), write that figure large on the wall, and before you tear off from the main job of the employee and send it over something minor, calculate how much money you pay him for unskilled labor.
Purchase necessary goods delivery.
Delivery by their employees and their vehicles but it seems more convenient, but it did not benefit as time and transportation are engaged not the main activity. Delivery of your goods to buyers if it is expedient, also arranged by the carriers.
Do not buy cars at the expense of the enterprise,
especially when using hired drivers, as in this case, the maintenance of the car will cost more. When buying a self-employed vehicle for use in its operations, with such costs to the cost, production tax authorities will require to pay tax at 20% of the price. In addition, the cost of raising and removal from the register, inspection, road tax, insurance, maintenance and repair for fuel - it's not all.
Costs can be disastrous if the driver is hired to make your car accident with severe consequences. Have him sit, and pay for all damages suffered to the owner will have the means increased risk, ie the entrepreneur. Also, have to pay and recovery vehicles.
Despite the fact that the equipment is cheaper to buy than rent, is still more profitable to rent it, especially if there are no available funds.
Stretched over time rental payments to rapidly manage working capital. In addition, the rental equipment can be changed each year to a more modern, but it has a positive impact on the profitability of work.
In many countries, the vast majority of small businesses operating in rented premises, to rent equipment and take the rent as required instruments, tools and equipment that do not require attachment to the foundation.
Do not take responsibility for things that can cause damage, incomparable to the cost of your property.
For example, do not leave for the night in his workshop to repair a very expensive foreign car if the shop is not protected from all possible options for opening and car theft, and fire - otherwise you will not pay for it.
Encourage your staff to patient and polite treatment of customers
- Rudeness is not only unprofitable, but also permanently ruin the view of the enterprise - wide fame will spread negative information.
Entrepreneurs appropriate join unions and to protect its interests in the administrations of districts, cities, regions and government.
Employers associations and unions to lobby for adoption of necessary regulations to stimulate the development of this sector of the economy.
Financial accounting, if you can not keep myself, should be entrusted to a hired part-time bookkeeper
or an accounting firm that serves several businesses and entrepreneurs.
In case of any trouble, remember that tax secret account any information about the taxpayer received a tax authority, except for information:
disclosed by the taxpayer himself or with his consent;
identification number of the taxpayer;
of the authorized fund (authorized capital) of the organization;
violations of laws on taxes and duties and responsibility for such violations;
provide tax or law enforcement agencies of other states in accordance with international treaties (agreements), one of the parties is the Russian Federation on cooperation between tax or law enforcement agencies (in the provision of these bodies).
Being forced to pay bribes to officials try to determine additional services and commitment (at least the right to call and ask questions, consult). Then it is clear that this is you have them on the content, and you can ask for something, and you are not in constant debt. The vast majority of officials taking bribes, not for what will help (and so they have to work), but for the fact that it would not hurt.
Keep in mind that a year or two, when the work will be adjusted and will experience a need for business expansion. Business as a living organism, tends to develop. Think about it in advance and mark the direction of development. Among them are: the expansion of the workshop, store, or the opening of additional elsewhere, association with other businesses and the expansion of the "case", the development of new types of work or goods, etc.
It may happen that you do not want or will not be able to expand the business. In this case, it is expected that the excess demand (customers) will be used by other entrepreneurs, and, finally, they can "drag rope", and your business will wither.
If the business seems to be stable, but the prospects are not clear, and the stock of energy resources and there is still advisable to explore new directions.
In any case, you should carefully monitor the overall situation in the market if the market grows, your stable income actually mean that you do not grow with the market and once the competitors will convert some of your clients. If your market sector, competitors' actions, and the business of content may not be large, should agree on the territory of activity or specialization. As they say businessmen: fools argue, negotiate smart.
Promising entrepreneurial ideas are generated by a deep passion a job or hobby, or a feeling that the market for something missing - reflections lead to inventions of new services or products.
Small business solves problems that are a lot of money can not be resolved.
For example, large bakeries can not solve the problem of providing consumers with hot rolls for breakfast - transport and handling time-consuming. But the small private bakeries have successfully addressed this problem in the serviced areas.
Starting a business, plan it for a hundred years - such an approach makes it possible to establish a serious matter.
Entrepreneurs live to do things that they like. A employed work in order to live.
Do not get into debt - then you can not "buy" a solution to your problems and will have to learn to find a way out of any of the provisions. You will develop a tenacity and creativity to help develop business. The quickest way to ruin your life - take too much money.
If there are many problems, it means that the business develops.
When inept conduct of the case all the problems - boring, and make them interesting to be involved in their decision to all employees, encourage their creativity can only leader who develops himself with the business.
Do not waste time and energy to fight with competitors, and offer customers something different,
but not the same as competitors. If the goods are the same - add services, change the packaging, etc. If the services are similar - add to favorites (good stuff), offer a package of services, etc.
If you are trying to catch up with competitors, you'll be catching up as well.
Go your way, set their own standards of customer service - then become a leader in your market sector. Let catch up with you.
If starting a business, you realize that you can do dozens of serious errors and come up with ways to protect, so - be able to survive.
In each case there is a natural growth rate.
If it can not be achieved, the business can zahiret. If you move too fast - it can go hawking. Hard to develop should be a period of stagnation, and when sales increase dramatically - to deter the desire to increase investment, do not proceed without careful prediction. If the business is growing too fast, officials do not keep up with him, experiencing overload and stress, lose their ability to learn - it brings the crisis.
The strategy should be clear to all employees without exception - it gives us stability.
Unfortunately, many people are not psychologically prepared for entrepreneurial risk, loss and insecurity. So often break the group who started it. Especially hard to do business with relatives and friends.
If you do not want to lose customers, keep in mind: the customer is always right.
Beginners often make the business common mistakes:
The first successes inspire them false confidence in the stability and reliability perspectives. The first profits are spent on improving the conditions of personal life, rather than invest in business development.
Activity preferably conducted in several directions to have different sources of income.
Then dip in one kind of business will not deprive you of financial reserves.
Important time to go out of business if it causes damage.
It is important to do the job like and bring the moral and creative satisfaction - success can be achieved only when the case - the meaning of life or period of life.
Any thing is better to start with his study, with collection of related information.
When knowledge and information will be enough, they prompt action program.
The manufacturer needed a trader, the trader - the manufacturer, and both need the service of sales to attract customers.
Unlikely to become successful entrepreneurs are people who all need certainty. A successful entrepreneur is one who knows everything, but one that quickly learns, learning in all situations.
Your business does not free you from the constraints that you experienced, as an employee.
In addition to the work that you know well, you get a dozen others that are unknown, who will have to examine thoroughly, so as not to "go to pot."
Start with the identification of customers, but not with the office and salaries.
Often the difficulty is not to solve problems and to see them.
In the enterprise a lot of questions that can only be understood through personal experience.
Due to the fact that many goods and services have few analogues of different manufacturers are increasingly choosing their clients on emotional criteria. This means that in most cases, only the company's image has a decisive influence on decision-making customers. Sociologists believe that human behavior is controlled 95% of the emotions and subconscious, and it is in the subconscious, "pawned" experience of communicating with employees of the firm, and is experienced emotions are remembered best. Consequently, a team, communicating with customers is a "person of the firm", of this group depends - whether the firm have a positive image in the market.
Foreign sociologists believe that each person influences his views in an average of 14 others. For a small town a few disgruntled that provided a negative opinion for 4-5 of their friends, can deprive a company of the local market.
Take your friends to work your employees, but do not take your friends - they can count on benefits, and this - the end of the friendship or business.
Your employees do not have to admire you - is you have to hire such employees, which will be admired.
The company's success depends not on the actions of one man, and the sum of the interaction between all employees.
Dismissal of employee - always a failure, or recruitment, or by working with staff, leading to losses.
Do not watch the professionals - so leave them open their wallets.
Be sure to keep all the bills, notices, receipts or any papers,
proof of payment of any expenses and taxes, receiving money and documents. In the West, entrepreneurs do not even keep receipts for 50 years. And it is a necessity - the documents can be lost and in government offices, and the tax inspectorate, and the firms, so to protect their rights better to keep all documents for life.
Those documents, which give to someone, copy.
This ensures that duplication of information and the opportunity to discuss it on the phone with someone she is transferred, without personal meetings.
A copy of the declaration when it is tested by the tax inspector must be certified by the inspector's signature and seal of the STI.
Payment of taxes compare with those accounting for tax accountants.
It happens that, after 2-3 years, the inspector suddenly declares that the payment is not received and will require the payment of fines. Then copy and will be useful to prove the timeliness of payments. Inspection of their claims may make only three previous years.
Do not hesitate to "torture" his tax inspector all the details of tax relations - he is obliged to advise you.
We sometimes say of himself: "Well, I'm a fool," but never believe it's true.
Do not assume that your product is so good that its benefits are an idiot would. And can understand, but in their own way!